What the heck happened here and what do I do about it?



Subject: Undeliverable: Re: EverQuest GM Assistance: Bristlebane - Other (KMM8206898I7L0KM)
Date: Wed, 18 Feb 2004 09:38:36 -0800
From: "System Administrator" <postmaster@soe.sony.com> Add to Address Book
To: smg_415@yahoo.com




Your message

To: Angelo Sanchez
Subject: Re: EverQuest GM Assistance: Bristlebane - Other
(KMM8206898I7L0KM)
Sent: Wed, 18 Feb 2004 09:38:27 -0800

did not reach the following recipient(s):

rrobinson@mail-sd.station.sony.com on Wed, 18 Feb 2004 09:38:25 -0800
The e-mail address could not be found. Perhaps the recipient moved
to a different e-mail organization, or there was a mistake in the
address. Check the address and try again.The MTS-ID of the original
message is:c=us;a= ;p=sony online ente;l=MAIL-SD10402181738F10RGNGS
MSEXCH:IMS:Sony Online Entertainment:SOE:MAIL-SD1 0 (000C05A6)
Unknown Recipient




Message/delivery-status

Original-Envelope-ID: c=us;a= ;p=sony online
ente;l=MAIL-SD10402181738F10RGNGS
Reporting-MTA: dns; mail-sd3.ad.soe.sony.com

Final-Recipient: RFC822; rrobinson@mail-sd.station.sony.com
Action: failed
Status: 5.1.0
X-Supplementary-Info: MSEXCH:IMS:Sony Online Entertainment:SOE:MAIL-SD1
0 (000C05A6) Unknown Recipient
X-Display-Name: rrobinson@mail-sd.station.sony.com



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Subject: Re: EverQuest GM Assistance: Bristlebane - Other (KMM8206898I7L0KM)
Date: Wed, 18 Feb 2004 09:38:27 -0800
From: "Sarah Grey" <smg_415@yahoo.com>
To: "Angelo Sanchez" <asanchez@soe.sony.com>



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This message has been REDIRECTED to you by Rich Schmelter at The Station
Customer Service.

Please respond directly to the customer as needed. Our tracking number
is KMM8234903I7L0KM.

The Station Customer Service

- Customer's Email follows -

I have had this petition in the queue for over 12 hours 2 consecutive
days with no response in-game. Please forward this to a GM. Thanks.

firstName = Sarah

I'm guessing they have an alias for the bristlebane GM that points to someone who no longer works on SOE.

*BANGS HEAD AGAINST DESK REPEATEDLY WHILE MUTTERING SOMETHING ABOUT WANTING TO FILE FOR SOCIAL SECURITY DISABILITY*

P.S. The issue is that I accidentally donated my bst's cof to the tribute master in halas.

So, where does one go for in game support. I put my petition in the queue daily, and I have never gotten a response. I sent the above email petition and it was returned undeliverable. I logged onto to customer support chat and was informed that they only handle technical issues. YOu aren't allowed to post on the eqlive boards about in game support issues.

Where does one go for help when none of your requests through the proper channels have been received?

So, where does one go for in game support.
INDIA

Send another email-your-gm thing and pretend you're on another server. Mention your original problem and also the fact that the bristlebane gm email doesnt work.

Worth a try.