Subject: Fw: Care for your balls


ouse Balls: I don't know how they wrote this with a straight face...This
apparently was a real memo sent out by a computer company to its employees
in all seriousness.. It went to all field engineers about a computer
peripheral problem. The author of this memo was quite genuine. The
engineers rolled on the floor! Especially note the last couple of sentences.

Re: Replacement of Mouse Balls.

If a mouse fails to operate or should it perform erratically, it may need a
ball replacement. Mouse balls are now available as FRU (Field Replacement
Units). Because of the delicate nature of this procedure, replacement of
mouse balls should only be attempted by properly trained personnel. Before
proceeding, determine the type of mouse balls by examining the underside of
the mouse. Domestic balls will be larger and harder than foreign balls.

Ball removal procedures differ depending upon the manufacturer of the
mouse. Foreign balls can be replaced using the pop off method. Domestic
balls are replaced by using the twist off method. Mouse balls are not
usually static sensitive. However, excessive handling can result in sudden
discharge. Upon completion of ball replacement, the mouse may be used
immediately. It is recommended that each person have a pair of spare balls
for maintaining optimum customer satisfaction.

Any customer missing his balls should contact the local personnel in charge
of removing and replacing these necessary items. Please keep in mind that a
customer without properly working balls is an unhappy customer.