Had some good luck yesterday with a GM. Afew weeks ago when I was still restoration my Bonecrusher was sold (totally by mistake O.o ) anyways I thought it was long gone so I wrote it off as my loss. Then a guild mate said I should right up a ticket and try and get it back even though it was a long shot, so I did. After about an hour I was contacted by a GM and we had a nice chat. I made sure to be very polite and VERY honest (nod nod wink wink). Anyways I got my Bonecrusher restored mainly because it was a quest item and because it was sold by mistake....no really.

item restoration is an easy thing for blizzard to do, but they don't want you to abuse it, so they (according to a particular GM who helped me) only allow players to do it a few times per character.

p.s. nice one!

Does that mean I can get my parrot cage I sold for 400g back? :)

if you found someone dumb enough to pay 400g for a deadmines pet, then you should count your lucky stars, and never want it back. i can't imagine someone even paying 40g for a parrot cage.

Yes they did tell me that they only allow each account afew investigations if you will, and they asked me if I wanted to continue knowing this. I said yuppers. Tried to get a Fist of Omak back as well but they said that because I couldnt remember the exact day and becuase it is not a quest item that they could not restore it.

No. From the pirate ship. A super rare Hyacinth Macaw, floating around allahkazam at the time for 400g.

Took about 3000 drops.

The will only restore items you accidentaly vendored. If something becomes soulbound to someone else they won't restore it. I lost a wildheart helm to a hunter when the master looter made a mistake and they would not fix it. If the item had disappeared when the corpse expired, they will fix this too, just not when the wrong person grabs something.